Wednesday, May 25, 2005

Picking the RIGHT Warranty Company

How can we decide which extended Warranty Company is going to best serve our needs, no simple answer to this question! Price, coverage, stability those are all of the obvious wants by the average consumer, but lets dig a little deeper. The person on the phone we are going to talk to is a SALESMAN, and how the initial call goes, can tell us quite a bit about the company we are considering doing business with, remember the phone person is trained by that company and is always a good reflection of that companies attitude toward its customers, (That is ,unless your talking to a broker and he/she could care less, because after they sell you a vehicle warranty you are turned over to another company to handle any claims, questions, or complaints...not the best of situations). Let's go back to the phone person. The biggest BEWARE is if they will not have any dialog until you give up, first and last name, city, state, address, zip code, phone numbers, e-mail address, hey, what's going on here they didn't ask what kind of car, truck, or van, I have...Just remember, the first impression is a good indicator! One other little tid-bit here are some phrases that SHOULD make you look elsewhere. "Buy today the price is going up.""If you don't buy today your vehicle may not qualify.""We have a SPECIAL going on ";(If you monitor a site like this you will find the special is perpetual.) Last, but not least, those companies who spend all their efforts knocking others in the industry rather than answering your questions. Good Shopping!

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