Monday, December 11, 2006

What do I need to know about my warranty?

What about parts... labor and qualified repair facilities?

Many companies will only pay what is known as "reasonable" or "standard" rates for parts and labor. That means that if your mechanic charges $85 per hour and the contract's "reasonable" is listed at $55 per hour, you pay the difference.

Beware of companies that include a cap on parts or labor since those extra dollars will be coming right out of your pocket. Also, choose an extended warranty company that allows you to go to the repair facility of your choice, including the dealership if that's what you prefer.